User Data Deletion Instructions

Effective date: 21 October 2026 | Last updated: 21 October 2026

If your information was received by iBrook Infotech's CRM through Facebook, Instagram, WhatsApp Business, YouTube, LinkedIn or another authorised integration, you may request its deletion using the instructions below. You do not need to have a CRM account.

1. Submit your request

Email support@ibrookinfotech.com with the subject Personal Data Deletion Request. Describe the platform involved, the business you contacted, and a relevant email address, phone number or account identifier so that we can locate the data. Do not include passwords or sensitive identity documents unless we specifically and securely request them for verification.

2. Review and verification

We review the request and may ask for additional information to verify the requester's identity and identify the correct records. Where the relevant business customer controls the data, we coordinate with that business as appropriate.

3. Deletion and confirmation

We delete or arrange deletion of information subject to the request where required by law, contract or applicable platform terms. Some records may need to be retained for legal or security reasons; in that case we restrict their use as appropriate. We will communicate the outcome or explain any applicable limitation.

4. Revoking integration access

Business administrators can also disconnect connected platform accounts. Google users can manage authorised access at Google Account permissions. Revocation prevents further authorised retrieval but may not automatically delete previously imported CRM records; use the deletion request process for those records.

5. Contact

iBrook Infotech
Plot No.89, 3rd Main Road, VGP Babu Nagar, Medavakkam, Chennai – 600100, India
Email: support@ibrookinfotech.com
Website: www.ibrookinfotech.com

For details about processing, see our Privacy Policy.